FAQs

Telehealth Specialist consultation in Australia allows patients to virtually connect with healthcare providers, including Specialists, through video calls or phone calls. This enables patients to receive medical advice, diagnosis, and treatment remotely, without the need for an in-person visit.

Patients in Australia can access Telehealth Specialist consultation services by scheduling an appointment with a healthcare provider offering Telehealth services. You will need a referral from your GP to access Specialist services. The referral can be sent to the eMed Specialist Pty Ltd. followed by contacting the provider’s office directly or through our website to book a virtual consultation.

Telehealth services in Australia offer access to various Specialists, including General Practitioners, Dermatologists, Psychologists, Psychiatrists, Cardiologists, and other Healthcare Professionals. Patients can receive specialized care and recommendations from these Specialists through virtual consultations.

We are currently providing services in Specialities of Psychiatry, Paediatrics, Geriatrics, and Pain and Movement Disorders. We expect to collaborate with other Specialists and provide consultation in other fields as well.

Yes, Telehealth platforms used for Specialist consultations in Australia adhere to strict privacy and security standards to protect patient information and ensure confidentiality. These platforms comply with privacy regulations to safeguard patient data during virtual consultations.

Please confirm the fee structure of your Specialist prior to your consultation. Telehealth Specialist consultations are partially covered by Medicare or private health insurance, depending on the healthcare provider and the services offered. Patients should check with our staff and insurance provider to confirm coverage and the out-of-pocket costs associated with Telehealth consultations.

Yes, Specialists conducting Telehealth consultations in Australia can provide prescriptions, referrals for further tests or consultations, and medical advice as needed. Prescriptions can be sent electronically to the patient’s phone as text or their preferred pharmacy for convenient access medications.

To prepare for a Telehealth Specialist consultation, patients should have their Medicare card, a list of symptoms, medications, and medical history ready to discuss with the Specialist. Patients should also ensure they have a secure and stable internet connection for the virtual appointment.

While Telehealth Specialist consultations offer convenience and accessibility, there may be limitations in terms of physical examinations or procedures that require in-person assessment. In such cases, the Specialist may seek the support of the GP to gain findings of required physical examination (conducted by the GP) or recommend an in-person visit for further evaluation.

Patients can provide feedback or follow-up after a Telehealth Specialist consultation in Australia by contacting the healthcare provider’s office or using the online communication tools available through the Telehealth platform. Patients can schedule follow-up appointments or seek additional support as needed.

Patients can schedule a Telehealth Specialist consultation by contacting our staff at eMed Specialist Pty Ltd. visiting our website to book an appointment online, or using the enquiry form.